Support & troubleshooting

WatchdogSupport

Wildfire and hazard monitoring for iPhone. If something isn't working the way you expect, start below — most questions are answered here.

A fire perimeter growing over four reporting dates Four nested irregular outlines showing one fire's mapped perimeter expanding from 900 acres on June 29 to 101,546 acres on July 23. JUL 23101,546 ac JUL 1154,200 ac JUL 0418,700 ac JUN 29900 ac MAPPED PERIMETER · SUCCESSIVE REPORTS
Perimeter growth over four reporting dates.
App Watchdog Version 1.0 Requires iOS 17 or later Page updated July 24, 2026

Troubleshooting

By symptom

Alerts

I'm not getting fire alerts

Work through these in order — the first two account for most cases.

  • In iOS Settings › Notifications › Watchdog, make sure notifications are allowed.
  • Open Watchdog and check your alert radius in Settings. Fires outside that radius never alert, no matter how large they are.
  • In iOS Settings › Privacy & Security › Location Services › Watchdog, choose Always. On While Using the App, Watchdog can only check for fires while it's open on screen.
  • Turn off Low Power Mode. It suspends the background work that alerts depend on.
  • Check whether a Focus mode is filtering Watchdog out.

iOS also decides when background apps are allowed to run, and it favours apps you open regularly. Opening Watchdog once a day keeps it in that rotation.

I'm getting too many alerts

Lower the alert radius in Settings — that's the single biggest lever. If you only want confirmed, named incidents, turn off satellite detections; those are raw thermal hits from orbit and there are far more of them.

I got an alert for a fire that turned out to be nothing

Satellite detections flag heat, not fire specifically. Agricultural burns, flares and hot industrial sites all register. They're included because they surface new fires hours before any agency report, but they're unconfirmed by design. Turn them off in Settings if you'd rather only see named incidents.

Fires and the map

A fire I know about isn't in the list

Watchdog reports what the agencies publish. A new fire generally appears once it's been entered into the national incident feed, which can take a few hours from ignition.

  • Pull down on the list to refresh immediately.
  • Turn on satellite detections in Settings. New fires often show as a thermal detection well before they're named.
  • Check the sort control at the top of the list. Sorting by distance puts a large distant fire far below small nearby ones.
Fire perimeters don't appear on the map
  • Perimeters draw only when you're zoomed in far enough. Zoom in and they appear.
  • Not every fire has one. Perimeters are flown or mapped by hand, so small and very new fires usually have none.
  • Watchdog shows perimeters mapped within the last 14 days, so a dormant fire may have a marker but no outline.
The acreage looks wrong, or says unknown

Agencies update fire size on their own schedule — often once a day, sometimes less during a busy week. The number you see is the last one published, not a live measurement.

Where no size has been published at all, Watchdog estimates from the mapped perimeter and will show nothing rather than guess if there's no perimeter either.

A fire is marked out but it's still burning

Watchdog marks a fire out when an agency reports it out, or when it stops appearing in the feeds and stops growing over a sustained period.

If a fire was closed too early, open it and tap Reactivate to move it back to the active list.

Location, battery and data

Watchdog is using a lot of battery

Background location checking is the main cost, and it's what makes alerts work when the app is closed. Two ways to reduce it:

  • Narrow your alert radius. A smaller radius means less to check on each update.
  • Set Location to While Using the App. This cuts background use substantially, but you'll stop receiving alerts while the app is closed.
Location isn't working

Go to iOS Settings › Privacy & Security › Location Services › Watchdog. Choose Always for background alerts, and turn on Precise Location — without it, distances and your alert radius are calculated from an approximate position that can be several miles off.

The data looks out of date

Watchdog refreshes roughly every 15 minutes while it's allowed to run, and immediately when you pull down to refresh. When there's no network, it shows the last data it stored so the map still works offline.

Note that a fresh refresh doesn't mean fresh agency data. Watchdog can only be as current as the feeds it reads.

Where the data comes from

Public agency feeds

Watchdog does not generate fire information. It collects and combines public feeds published by the agencies below, and nothing it shows is more current or more authoritative than its source.

SourceWhat it provides
NIFC / WFIGSNamed incidents, size, containment and mapped perimeters across the United States
NASA FIRMSSatellite thermal detections from the VIIRS and MODIS instruments
InciWebIncident summaries and public updates for larger fires
WildCADInteragency dispatch records for new and developing incidents
National Weather ServiceRed flag warnings, evacuation-related notices and other active alerts
CAL FIRECalifornia state incident reporting
Oregon Dept. of ForestryOregon state incident reporting
Washington DNRWashington state incident reporting
CWFISCanadian active fires and satellite-derived perimeters
USGSRecent earthquakes
Smithsonian GVPVolcanic activity reports
Utility reportingPower outage counts by area

Read this first

Watchdog is not an emergency service and is not an official source of evacuation information. It reports what public agency feeds publish, and those feeds can lag real conditions by hours.

Never use Watchdog to decide whether to stay or go. Follow the instructions of your local fire department, sheriff and emergency management office, and sign up for your county's official emergency alert system.

In an emergency, call 911.

Privacy

Summary

Watchdog uses your location to work out which fires are near you and which ones should alert you. There is no account and no sign-in.

For the full policy, including what is stored and for how long, see the Watchdog privacy policy.

Contact

Response within 2 business days

If none of the above solved it, send an email. To get to an answer faster, include:

  • Your iPhone model and iOS version
  • The Watchdog version, shown at the bottom of Settings
  • What you expected to happen, and what happened instead
  • The name and state of any fire involved
  • A screenshot, if there's something to see
Email
nsat-dev@pm.me
Developer
Neal Puff
Feature requests
Welcome — same address.